grouping users and supervising groups

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TOPIC: grouping users and supervising groups

grouping users and supervising groups 2 years ago #10434

Georges MOKHBAT OFFLINE Fresh Boarder Posts: 1	Hi, I am using RS tickets and i need to group users into different groups, and create accounts, each account will need to supervise a different group, able to update the tickets of that group and get notifications by email each time a user in that group open or update a ticket. Is that doable? and how can it be done?
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grouping users and supervising groups 5 hours, 1 minute ago #0

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