Integrating RSForm!Pro and RSTickets!Pro

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Integrating RSForm!Pro and RSTickets!Pro

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TOPIC: Integrating RSForm!Pro and RSTickets!Pro

Integrating RSForm!Pro and RSTickets!Pro 1 year, 5 months ago #11299

webmaster00
OFFLINE
Fresh Boarder
Posts: 2

I need a more advanced Ticketing system.

Example:
customer goes to submit a ticket. They are asked a series of questions
such as: Name, Phone Number, Address, and then asked to series of questions about he problems they are having.

Example:
Options 1 - 3
1. Cannot receive calls
2. Cannot make calls
3. Bad quality

THEN depending on the answer they get another question and possible solutions.

IN the END they will submit a ticket which will contain all of this information along with there message.

I have both rsFormPro and rsTicketsPro -there must be a way to do this, right?

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Re:Integrating RSForm!Pro and RSTickets!Pro 1 year, 5 months ago #11349

andreic OFFLINE Moderator Posts: 494	Hello, At the moment there are no integrations available between our two components. The scenario you have described can be achieved, but it will require heavy custom scripting and source code modifications.
	Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here Regards, RSJoomla! Development Team Reply Quote

Re:Integrating RSForm!Pro and RSTickets!Pro 6 hours, 1 minute ago #0

rsjoomlasupport
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Moderator

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