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validation reloads form but clears it too

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validation reloads form but clears it too
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TOPIC: validation reloads form but clears it too

validation reloads form but clears it too 1 year, 5 months ago #11240

  • cruzio
  • NOW ONLINE
  • Fresh Boarder
  • Posts: 8
Is there a way to stop a form from being cleared when validation catches an error?

In my particular case, I have a select dropdown, and I've made it required. So imagine a user not making a selection, but filling out the other fields and typing a long message. After they submit the form, RSForm! Pro very helpfully displays the message telling them they need to choose an option from the select. But the rest of the form is cleared, so they lose all their hard work in typing that long message.

Is there anything I can do to make the form retain the other field values?

Thanks!

Re:validation reloads form but clears it too 1 year, 5 months ago #11285

  • andreic
  • OFFLINE
  • Moderator
  • Posts: 494
Hello,

Please make sure that you have cache disabled on your site from

Extensions >Plugin Manager > System - Cache
Site > Global Configuration > System > Cache settings

Also please delete the remaining cache from Tools > Clean Cache.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team

Re:validation reloads form but clears it too 6 hours, 1 minute ago #0

Hello,
This is an automatically generated message.
We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you wish to receive our support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here: http://www.rsjoomla.com/support-policy.html.

Thank You!
PLEASE NOTE: This topic is NOT locked and you can add replies to it. Other users are free to reply as well. This message has been generated by a bot and has no effect on the topic whatsoever.
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