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Feedback - setting max number of tickets allowed according some criteria

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6 votes

setting max number of tickets allowed according some criteria

by french150 on 03 May 2011 08:53 | 706 Hits | 0 comment(s)

I'd like that admin can set max number of new ticket that user can post for a predefinied period (daily, monthly...). Once user reach the max number, he couldn't post any other ticket and a message will remember it to him. This feature have to be managed obviously on general settings, about single department and (it would be perfect) about single customers. In this way admin can set one general parameter or create single options....

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