Unfortunately, the username and password you have entered do not match!
Not a member? Register | Lost your password?
Forgot your username? | Login with order number
Close Panel

Registration

Unfortunately, this username is already taken!

Unfortunately, this e-mail address is already used!

Please retype the verification code.

All fields are required

Close Panel

Feedback - Field Feature Request

Welcome guest,
You have 1 votes remaining.

11 votes

Field Feature Request

by jjervis on 24 Mar 2011 16:10 | 698 Hits | 0 comment(s)

1. Custom Field Groups to allow custom field groups to be assigned to departments. 2. Allow the same field(s) and/or field groups to be applied to multiple departments. 3. Allow field access to certain staff groups only (not publicly available) 4. Allow tracking of time spent by staff on tickets (for billing purposes) and reporting on this data. 5. In order to do ticket trending, an addition field of "Issue Type" or "Case Type" should be created (similar to the status or department fields) with reporting on the data.

Yahoo! twitter
Flag
Status: none Subscribe



1000 Characters left

Antispam Refresh image Case sensitive

How many votes ?

close

Please select the appropiate flag

Spam Inappropriate Duplicate Wrong Category

Please select the correct category

close

Please select the category

close