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Feedback - RSTickets!Pro

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RSTickets!Pro

Welcome to our official feedback forum. Do you have an idea? Do you recognize a good idea when you see one? We want to hear from you!


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84 votes

Security on departments

by alex on 15 Jul 2010 02:48 | 3444 Hits | 4 comment(s)
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Status: completed
52 votes

it would be nice to add a reporting tool.

by anonymous on 15 Jul 2010 04:45 | 1448 Hits | 0 comment(s)
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Status: completed
35 votes

Add Pay for Ticket (Support Level) with PayPal

by dcp_designs on 23 Sep 2010 15:51 | 1517 Hits | 0 comment(s)
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Status: none
34 votes

Maket ticket administration possible from backend

by anonymous on 15 Jul 2010 04:59 | 1415 Hits | 0 comment(s)
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Status: completed
34 votes

Add AJAX refresh for tickets page

by leolll on 05 Oct 2010 06:51 | 1735 Hits | 2 comment(s)
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Status: none
30 votes

i need user statics and reply time chart

by anonymous on 15 Jul 2010 05:00 | 1528 Hits | 0 comment(s)
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Status: completed
24 votes

Integrate a FAQ System in the ticket component

by anonymous on 15 Jul 2010 05:02 | 1397 Hits | 0 comment(s)
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Status: completed
24 votes

The "Reports" plugin for RSTickets!Pro available for front-end

by geo2 on 02 Nov 2011 07:42 | 1284 Hits | 1 comment(s)
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Status: none
23 votes

add virtuemart registration for new tickets from non-registered users

by nataniel.sacks on 13 Aug 2010 02:31 | 1683 Hits | 0 comment(s)
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Status: none
21 votes

Answer all e-mail addresses attach to the ticket

by holger_es on 17 Nov 2011 10:40 | 1220 Hits | 0 comment(s)
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Status: none
20 votes

Add ability to close and link old ticket to new ticket

by swinnie on 30 Aug 2010 21:20 | 1480 Hits | 0 comment(s)
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Status: none
20 votes

Reporting CSV Export abiltiy

by scottandrewgeorge on 14 Dec 2012 01:33 | 112 Hits | 0 comment(s)
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Status: none
19 votes

Description field for custom fields in departments

by dcp_designs on 24 Aug 2010 18:19 | 1521 Hits | 0 comment(s)
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Status: none
19 votes

Ticket Merge Function

by researchware on 06 Oct 2011 21:01 | 803 Hits | 0 comment(s)
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Status: none
14 votes

Customers can buy support time with credits

by info6405 on 25 Aug 2011 12:44 | 1375 Hits | 0 comment(s)
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Status: none
13 votes

Ability to export tickets into csv and/or excel files

by anonymous on 30 Nov 2010 10:20 | 853 Hits | 1 comment(s)
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Status: none
13 votes

Add some ACL features (like but better than Billets) to direct users to specific categories or options

by mbond87 on 07 Mar 2011 04:38 | 1565 Hits | 0 comment(s)
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Status: none
12 votes

Create a Saved Template option for RS!Tickets...

by anonymous on 15 Jul 2010 05:03 | 1623 Hits | 0 comment(s)
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Status: completed
11 votes

Separate Ticket Statuses and Custom Ticket Statuses

by jari646 on 16 Nov 2010 14:56 | 1369 Hits | 0 comment(s)
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Status: none
11 votes

Field Feature Request

by jjervis on 24 Mar 2011 16:10 | 1373 Hits | 0 comment(s)
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Status: none
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