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How to hide some Departments from Customer?

#7069
How to hide some Departments from Customer? 11 Months, 1 Week ago  
Hello,

How can I restrict Customer Tickets to just some of the Departments? Now, the customer sees every Department in the Submit New Ticket form, even the internal ones.

I'd like a solution, where in configuration you can state, if a Department is seen in the Customer Tickets Submit Form.

Or did I overlook this functionality somewhere?

TIA,
svogel
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#7083
Re:How to hide some Departments from Customer? 11 Months, 1 Week ago  
I think that's not possible.
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#7840
Re:How to hide some Departments from Customer? 8 Months, 2 Weeks ago  
I need the same features too. Has anybody solution?
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#7856
Re:How to hide some Departments from Customer? 8 Months, 2 Weeks ago  
Hello,

In the current version of RSTickets! you cannot set what Departments a customer can see or not.

Regards!
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#8211
Re:How to hide some Departments from Customer? 7 Months, 2 Weeks ago  
It can be done as I am doing it unless I have misunderstood your question.

Have you sorted this yet?

Stephen
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#9073
Re:How to hide some Departments from Customer? 3 Months, 2 Weeks ago  
Hm, I need the same feature...
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#9073
Re:How to hide some Departments from Customer? 1 Minute ago  
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