Since the Reporting Tool feature was the most requested on the feedback page, we have included it in the new RSTickets!Pro, so you can measure the quality of your Joomla! support department in a professional way .
These reports can show you how active and efficient are your staff members and how engaged and satisfied are your customers.
Reports and filters
The Reporting Tool includes 6 reports and 5 filters, to refine the results and generate reports with different levels of complexity. The charts will reveal the evolution of the support department.
Below the chart, RSTickets!Pro calculates the minimum, maximum, average and the total of items for the chosen time unit.
